Privacy Policy

1. INTRODUCTION

Paula Blanco, doing business as BrightVA Studio ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.brightvastudio.com] or engage our services.

2. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us when you:

• Book a discovery call.
• Sign up for our newsletter or download a lead magnet.
• Purchase a digital product or service.
• Fill out a contact form.

This information may include your name, email address, phone number, billing address, and payment information (processed securely through third-party payment processors like Stripe/PayPal).

3. HOW WE USE YOUR INFORMATION

We use your data for legitimate business purposes, including:

• Providing and managing our services.
• Processing transactions and sending related information (invoices, receipts).
• Sending you administrative information or marketing communications (you can opt-out at any time).
• Improving our website and customer service.

4. DATA PROTECTION & SECURITY

We implement commercially reasonable security measures designed to protect your information. For client credentials (passwords), we use encrypted password management tools (e.g., LastPass/1Password). However, no transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

5. INTERNATIONAL DATA TRANSFERS

Our operations are based in Colombia. If you are accessing our services from the USA, Canada, or the EU, please note that your information may be transferred to, stored, and processed in Colombia and/or the United States (where our servers/tools are hosted). By using our services, you consent to this transfer.

6. YOUR RIGHTS

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at hello@brightvastudio.com.

7. CONTACT US

If you have questions about this Privacy Policy, please contact us at:
Email: hello@brightvastudio.com
Location: Bogotá, Colombia